Star75 Privacy Policy — How Your Information Is Kept Safe
On this page, we will clearly explain how star75 collects, uses, and protects your personal information.
What Information Is Collected
During registration on the star75 platform, your name, mobile number, and information required for age verification are collected. Transaction history, deposit and withdrawal details are securely stored for account management purposes. When you browse our platform, technical data such as device information, IP address, and browser details may be automatically logged. Messages or information you send when contacting customer support are also kept in our records. As part of identity verification (KYC), a copy of your national ID or relevant documents may be requested. All of this information is used solely for service delivery, security assurance, and compliance with Bangladesh's legal obligations.
How Information Is Used
Collected information is primarily used to manage your account, process transactions, and ensure customer service. Data is analyzed to maintain platform security and detect fraudulent activity. Information may be used to improve services according to your preferences and to notify you of relevant offers. It is our legal responsibility to provide necessary information in response to valid requests from Bangladeshi legal authorities. We never sell or rent your personal information to third-party advertisers. Only limited and necessary information may be shared with trusted technology partners who assist in service delivery.
Our Approach to Data Protection
Star75 uses industry-standard encryption technology to protect your information, ensuring maximum security during data transfer and storage. Our servers and databases undergo regular security audits to guard against unauthorized access. Only authorized personnel among our staff can access sensitive user information, and they are required to adhere to strict confidentiality policies. Payment information is processed through a separately secured payment gateway, and complete card or bank account details are not stored on our servers. A dedicated team remains constantly active to swiftly detect and respond to any security breach incidents.
Your Rights & Controls
You have the right to view, correct, and in certain circumstances request the deletion of personal information we hold about you. If you believe we are storing your information incorrectly, you may contact our support team to request a correction. You have the option to opt out of marketing communications at any time. Even after closing your account, some information may need to be retained for a specified period for legal and regulatory reasons. Please contact us directly for any privacy-related concerns or questions, and we are committed to responding as promptly as possible.
Answers to Common Privacy Questions
Here are brief answers to what our users most frequently want to know.
No, star75 never sells or transfers your personal information to third-party advertisers or unrelated organizations. Only trusted technology partners (such as payment processors) who assist in operating the service may receive the minimum necessary information, and they are bound by strict confidentiality agreements. We may be legally required to provide information in response to valid orders from Bangladeshi legal authorities. We strive to be as transparent as possible regarding any such sharing. To learn more, FAQ Section View.
Active account information is retained for the entire duration the account remains open. Even after an account is closed, we are legally obligated to retain transaction records for a specified period in accordance with Bangladesh's financial and regulatory requirements. Once this mandatory retention period has passed, data is securely deleted or anonymized. You can contact our support team directly to inquire about the specific retention period for your information. We never retain data beyond legal requirements.
Star75 uses cookies to enhance user experience and maintain login sessions. These cookies help remember your preferences and settings so you don't have to re-enter information each time. Anonymous usage data may be collected to analyze and improve service quality. You can control cookies through your browser settings, though disabling certain cookies may limit some platform functionality. We do not use aggressive tracking or advertising cookies.